Blog
September 13, 2023

DEVICE COMPATIBILITY

Please Scan the above QR code to check if your phone is compatible.

COMPATIBILITY CHECK LIST

In addition to the automatic device compatibility check above, the most important compatibility prerequisites are listed below.

HEARING AID STREAMING

Stream calls, music, or videos from your smartphone directly to your Widex Moment / Widex Magnify hearing aids without the need for accessories.
Please note that streaming performance can vary based upon phone manufacturer / model.

Apple devices:

Widex hearing aids connect directly to your iPhone, iPad or iPod so that you can stream your phone calls and music directly into your hearing aids.

Check to see if your phone is compatibility to stream audio to Widex hearing aids.

Made for iPhone hearing devices

Android devices:

With Widex devices it is now also possible to stream directly to Android devices via the ASHA (Audio Streaming for Hearing Aids) standard.

ASHA-supported devices:

Hearing aid streaming is possible with selected Android devices with the OS version Android 11.0 or higher. It is recommended for your device to be on the latest available operating system to get the best possible performance.

  • Samsung Galaxy Z Flip 4
  • Samsung Galaxy Z Fold 2-4
  • Samsung Galaxy A51
  • Samsung Galaxy A52
  • Samsung Galaxy A71
  • Samsung Galaxy A72
  • Samsung Galaxy S23
  • Samsung Galaxy S22 5G
  • Samsung Galaxy S22 Ultra 5G
  • Samsung Galaxy S22+ 5G
  • Samsung Galaxy S21
  • Samsung Galaxy S21 5G
  • Samsung Galaxy S21+ 5G
  • Samsung Galaxy S21 Ultra 5G
  • Samsung Galaxy Note 20 5G
  • Samsung Galaxy Note 20 Ultra 
  • Samsung Galaxy S20
  • Samsung Galaxy S20+
  • Samsung Galaxy S20 5G
  • Samsung Galaxy S20 Ultra 5G
  • Samsung Galaxy Note 10+
  • Samsung Galaxy Note 10
  • Samsung Galaxy Note 10 Lite 
  • Samsung Galaxy S10 Lite
  • Samsung Galaxy S10
  • Samsung Galaxy S10+
  • Samsung Galaxy S10e
  • Samsung Galaxy S10 5G
  • Google Pixel 7
  • Google Pixel 6
  • Google Pixel 5
  • Google Pixel 4a 5G
  • Google Pixel 4
  • Google Pixel 4a
  • Google Pixel 4XL
  • Google Pixel 3XL
  • Google Pixel 3
  • Google Pixel 3a
  • Google Pixel 3a XL

 

  • OnePlus Nord
  • OnePlus 8T
  • OnePlus 8 Pro
  • OnePlus 7T
  • OnePlus 7 Pro

MOMENT APP / MAGNIFY APP

Apple devices:

The Widex Moment app and the Widex Magnify app are compatible with all Apple devices with the iOS version 13.2 and higher and watchOS version 6.1 and higher.

Android devices:

The Widex Moment app and the Widex Magnify app are compatible with most Android devices with the OS version Android 9.0 and higher.

Widex Moment app icon

EVOKE APP / ENJOY APP

Apple devices:

The Widex Evoke app and the Widex Enjoy app are compatible with all Apple devices with the iOS version 12.0 and higher and watchOS version 6.1 and higher.

Android devices:

The Widex Evoke app and the Widex Enjoy app are compatible with most Android devices with the OS version Android 9.0 and higher.

Widex Evoke app icon

TONELINK APP

Apple devices:

The Widex Tonelink app is compatible with Apple devices with the iOS version 11.0 and higher. Not compatible with Apple Watch.

Android devices:

The Widex Tonelink app is compatible with most Android devices with the OS version Android 6.0 and higher.

Widex Tonelink app icon

REMOTE CARE APP

Apple devices:

The Widex Remote Care app is compatible with all Apple devices with the iOS version 11.0 and higher. Not compatible with Apple Watch.

Android devices:

The Widex Remote Care app is compatible with most Android devices with the OS version Android 6.0 and higher.

Widex Remote Care app icon

COM-DEX APP

The COM-DEX app will no longer be updated.

Apple devices:

The COM-DEX app is compatible with all Apple devices with the iOS version 8 and higher.

Android devices:

The COM-DEX app is compatible with most Android devices with the OS version Android 4.4 and higher. As of May 2023 this Android app will be unavailable for new downloads.

Widex Com-Dex app icon

BEYOND APP

The Widex Beyond app will no longer be updated.

Apple devices:

The Widex Beyond app is compatible with all Apple devices with the iOS version 10 and higher.

Android devices:

The Widex Beyond app is compatible with most Android devices with the OS version Android 6 and higher. As of May 2023 this Android app will be unavailable for new downloads.

Widex Beyond app icon

NOTE

All app solutions and hearing aids are designed and tested with the above mentioned devices and operating systems.

If your Apple or Android device is not mentioned in the supported device list/ or has a non-supported operating system, the functionality of the app is not guaranteed. Please contact your hearing care professional for advice.

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