Please Scan the above QR code to check if your phone is compatible.
In addition to the automatic device compatibility check above, the most important compatibility prerequisites are listed below.
Stream calls, music, or videos from your smartphone directly to your Widex Moment / Widex Magnify hearing aids without the need for accessories.
Please note that streaming performance can vary based upon phone manufacturer / model.
Widex hearing aids connect directly to your iPhone, iPad or iPod so that you can stream your phone calls and music directly into your hearing aids.
Check to see if your phone is compatibility to stream audio to Widex hearing aids.
With Widex devices it is now also possible to stream directly to Android devices via the ASHA (Audio Streaming for Hearing Aids) standard.
Hearing aid streaming is possible with selected Android devices with the OS version Android 11.0 or higher. It is recommended for your device to be on the latest available operating system to get the best possible performance.
The Widex Moment app and the Widex Magnify app are compatible with all Apple devices with the iOS version 13.2 and higher and watchOS version 6.1 and higher.
The Widex Moment app and the Widex Magnify app are compatible with most Android devices with the OS version Android 9.0 and higher.
The Widex Evoke app and the Widex Enjoy app are compatible with all Apple devices with the iOS version 12.0 and higher and watchOS version 6.1 and higher.
The Widex Evoke app and the Widex Enjoy app are compatible with most Android devices with the OS version Android 9.0 and higher.
The Widex Tonelink app is compatible with Apple devices with the iOS version 11.0 and higher. Not compatible with Apple Watch.
The Widex Tonelink app is compatible with most Android devices with the OS version Android 6.0 and higher.
The Widex Remote Care app is compatible with all Apple devices with the iOS version 11.0 and higher. Not compatible with Apple Watch.
The Widex Remote Care app is compatible with most Android devices with the OS version Android 6.0 and higher.
The COM-DEX app will no longer be updated.
The COM-DEX app is compatible with all Apple devices with the iOS version 8 and higher.
The COM-DEX app is compatible with most Android devices with the OS version Android 4.4 and higher. As of May 2023 this Android app will be unavailable for new downloads.
The Widex Beyond app will no longer be updated.
The Widex Beyond app is compatible with all Apple devices with the iOS version 10 and higher.
The Widex Beyond app is compatible with most Android devices with the OS version Android 6 and higher. As of May 2023 this Android app will be unavailable for new downloads.
NOTE
All app solutions and hearing aids are designed and tested with the above mentioned devices and operating systems.
If your Apple or Android device is not mentioned in the supported device list/ or has a non-supported operating system, the functionality of the app is not guaranteed. Please contact your hearing care professional for advice.
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